Nowadays, there has been an increase in the number of complaints about garage door repair companies. First, the complaints are as a result of exorbitant prices charged. Secondly, poor service and poor customer services are part of the problems customers are experiencing. When choosing garage doors Nashville service company, there are some things you need to know. This will help you to avoid unethical repair companies.
Tips to follow
Get bids from three to four companies
It is possible you are in a hurry to get your garage door fixed, but you are not ready to part with the high charges that come with it. The best way is to get several bids from reliable companies. This will help you avoid being scammed. Some bids will reveal rip-offs. It is easy to get the bids easily over the phone. If some repairs are not covered in the bid, the technician should not carry out the extra works without your permission.
The majority of unethical garage door companies usually target customers:
Desperate for quick fixing
Who do not know cost of garage door maintenance and repair
Cannot differentiate expert repair from bogus one
You should never hire a company that has a bad rating from local BBB. However, excellent ratings do not always imply a that you are dealing with a clean company. Some firms know how to resolve their complaints quickly. It is possible for a company to have hundreds of satisfied customers that are not ready to file complaints.
You need to be aware of companies that answer phones generically. Usually, the tactic is used by scamming companies, which operate under several names. The trick here is to ask the name of the company. If you find them balking at this, just hang up and move to someone else.
You need to be wary of this trick. You should note that the first position in Yellow Pages does not mean that the company you are dealing with is reputable. In most instances, heavy advertising is an indication of a poor service company.
The other thing to know about unethical garage door companies is that they operate under several names. Ensure the listing name matches the name you find in its website. If you find some things are funny then, you need to carry someone to get more information.